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In the unfortunate situation where both appraisers are unable to reach an agreement in the appraisal process, The Keys Consultant Group is your key in providing umpire services. Our head Umpire, Eric Austin Durow, has been in the insurance industry for over 20 years. He has experience working on behalf of both the carrier and the insured as an insurance adjuster and appraiser. He brings this experience to his umpire services and presents a fair and impartial outlook on the appraisal file and has the
ability to identify a realistic outcome for the insured. His work ethic will surpass your expectations. Eric has over 40 years of experience in construction. He brings this knowledge to each individual insurance claim he reviews. His ability to isolate the problem and bring the insured’s property to a pre-damaged condition has set him apart from other umpires in
the industry. Contact us today to hear more about our umpire services. If The Keys Consulting Group has held the capacity as your Insurance Appraiser, we will not be able to act as your umpire. We do have a network of fair and impartial umpires that we use in the event we were unable to come to agreement with the opposing appraiser. We will continue to act as your appraiser and guide you through the umpire process until an award has been
issued.